Compliance Inquiries
Q: Where should I submit my compliance inquiries?
A: Please submit all inquiries to compliance@neora.com or call us at 855-637-4861. Monday – Friday, 8AM – 5PM CST.
Compliance Department Turnaround Time
Q: How long will it take the Compliance Department to process and respond to requests, or complaints?
A: The Compliance Department handles all requests or complaints in the order that they are received. Please allow the Compliance Department 3-5 business days to respond.
Facebook
Q: Does Compliance have a FB page?
A: Yes, click on this link and like our Facebook page https://www.facebook.com/groups/neoracomplianceofficial
Policies and Procedures
Q: Where can I find Neora’s Policies & Procedures?
A: Neora’s full version of its Policies & Procedures can be accessed 24/7 in your online business center under the marketing tab, or on Neora’s website at www.neora.com.
Field Compliance Guide
Q: Where can I find Neora's Field Compliance Guide?
A: Neora's Field Compliance Guide can be accessed and downloaded 24/7 in your online business center under the marketing tab, or on Neora's website at www.neora.com.